HOW TO IMPROVE PROJECT SUCCESS
Practical Course for Project Practitioners
“Essential People Skills in
Project Management”
Project Management”
28-29 May 2015
- No. 1 project failure factor is due to poor people management...come and learn how you can fix this problem in this highly interactive workshop!
- First time introduced: How to use unique Handwriting Analysis Tool to help you nail the right people for the right job!
- A practical approach referenced on PMBOK.
ENQUIRY: Tel/Fax: +60380818163
Email: askpha.enquiry@gmail.com
Mobile: +60133603588
SYNOPSIS
Master the fundamentals of People Skills in Project Management in 2 days!
All project managers require two basic skills in carrying out projects successfully: hard and soft skills.
The hard skills deal with the technical aspects of projects and project management, whereas the soft skills deal with the people who deliver the project end-results. The ideal Project Manager is therefore one who is well equipped with essential knowledge in driving project management processes and in people management, and can apply a good balance of the hard and soft skills in carrying out his daily project job.
The hard skills deal with the technical aspects of projects and project management, whereas the soft skills deal with the people who deliver the project end-results. The ideal Project Manager is therefore one who is well equipped with essential knowledge in driving project management processes and in people management, and can apply a good balance of the hard and soft skills in carrying out his daily project job.
This 2-day interactive course is designed to provide a solid foundation in fundamental Project Management principles, and key competencies of people skills in leadership, motivation, communication, negotiation and problem solving techniques through practical exercises, case studies and self evaluation.
A unique aspect of this training involves the application of Handwriting Analysis as a practical tool to reveal the project personnel’s personality, emotional state and characteristics relevant to project management.
A unique aspect of this training involves the application of Handwriting Analysis as a practical tool to reveal the project personnel’s personality, emotional state and characteristics relevant to project management.
Project managers and business professionals who want to enhance their project success will find this course valuable as they master important skills to achieve project goals and meet stakeholders’ expectations.
LEARN HOW TO
· Adopt and adapt internationally recognized project management standard and best practices with reference to PMBOK®
· Master a solid foundation in people skills for project management
· Lead and motivate project teams through time-tested principles and practices
· Communicate effectively with different levels of stakeholders
· Apply a systematic problem solving technique
· Utilize a powerful negotiation process
· Foster better teamwork to improve productivity and cooperation
· Apply Handwriting Analysis Tool to analyse and reveal project personnel’s personality, emotional state and characteristics
BENEFITS
The skills you'll learn in this course will enable you to set clear stakeholder expectations and create a communication management plan for any project.
You'll learn to set priorities, and use a systematic problem-solving process. With the aid of the hands-on case study exercises and Handwriting Analysis Tool, you'll learn to negotiate effectively and ultimately, lead and manage your projects successfully.
WHO NEEDS TO ATTEND
Associate project managers, project leaders, project coordinators, project managers, project analysts, senior project managers, consultants, contractors, product managers, project directors, program managers, project sponsors, project stakeholders, and project team members in any industry.
REGISTRATION FEES
LEARN HOW TO
· Adopt and adapt internationally recognized project management standard and best practices with reference to PMBOK®
· Master a solid foundation in people skills for project management
· Lead and motivate project teams through time-tested principles and practices
· Communicate effectively with different levels of stakeholders
· Apply a systematic problem solving technique
· Utilize a powerful negotiation process
· Foster better teamwork to improve productivity and cooperation
· Apply Handwriting Analysis Tool to analyse and reveal project personnel’s personality, emotional state and characteristics
BENEFITS
The skills you'll learn in this course will enable you to set clear stakeholder expectations and create a communication management plan for any project.
You'll learn to set priorities, and use a systematic problem-solving process. With the aid of the hands-on case study exercises and Handwriting Analysis Tool, you'll learn to negotiate effectively and ultimately, lead and manage your projects successfully.
WHO NEEDS TO ATTEND
Associate project managers, project leaders, project coordinators, project managers, project analysts, senior project managers, consultants, contractors, product managers, project directors, program managers, project sponsors, project stakeholders, and project team members in any industry.
REGISTRATION FEES
Individuals - RM 1,600.00
Groups - Discount of 10% if 3 or more from the same group sign up.
Registration fee includes: Course manual, templates, and group and individual exercises, Certificates, daily two refreshment breaks and one lunch.
FREE PREVIEWS
To find out more, please call Tel: +603-80818163 OR Email: askpha.enquiry@gmail.com.
COURSE OUTLINE
Groups - Discount of 10% if 3 or more from the same group sign up.
Registration fee includes: Course manual, templates, and group and individual exercises, Certificates, daily two refreshment breaks and one lunch.
FREE PREVIEWS
To find out more, please call Tel: +603-80818163 OR Email: askpha.enquiry@gmail.com.
COURSE OUTLINE
1. Project Management Fundamentals
Understand the basic concepts of project management, and defining your role and responsibilities as a Project Manager.
• PMBOK Guide to Standard Project Management knowledge areas and processes
• Project Life Cycle and Project characteristics
• Roles and Responsibilities of a Project Manager and key stakeholders
EXERCISE: Project Success & Failure Factors
2. Leadership
Be a leader with EQ Competency whom followers can look up to and work together to achieve project goals.
• Applying popular theories about Leadership and Emotional Intelligence
• Difference between Leadership and Management
• Different styles of effective project leaders
• EQ Model and competencies
EXERCISE: Do you like to Lead / EI Tests
3. Motivation
The way to keep everyone motivated in working for personal and organizational success.
• Motivation factors & techniques
• Create a motivating team environment
EXERCISE: Improving Team Performance / What Motivates People
4. Effective Communication
A key success factor is having an effective and open communication, distributing the right information to the right stakeholders at the right time.
• Creating a Project Communication Plan
• Balancing stakeholder interests
• Performance reporting
• Interpersonal communication skills
EXERCISE: Listening Skills / Tell Management
5. Problem Solving and Decision Making
Some systematic techniques to use when you are solving problems.
• Universal Seven-step model
• Assumptions and facts
• Generating alternatives& implementation
• Problem Solving Techniques
EXERCISE: Case Study in Problem Solving
6. Negotiating Skills for Project Managers
An essential skill in influencing others to achieve a winning position.
• Power bases
• Influencing styles
• Types and Techniques of negotiations
EXERCISE: Negotiating for Help
7. Handwriting Analysis in Project Management
Understand some basic traits in handwriting and what it tells of a person’s characteristics, you will then be able to take the appropriate approach when communicating with people around you.
• Introduction to Handwriting Analysis
• Identify Communication and Emotional Characteristics
- Baseline, Slant, Size
• Identify leadership
- Characteristics of leadership and how it is revealed in handwriting
• Acquiring project team
- What motivates a person
- What are their fears and defences
EXERCISE:
- Self-assessment of own handwriting
- Sample of other peoples handwriting to identify the traits/characteristics in people skills
8. SUMMARY & CONCLUSION
BIODATA OF FACILITATORS
Understand the basic concepts of project management, and defining your role and responsibilities as a Project Manager.
• PMBOK Guide to Standard Project Management knowledge areas and processes
• Project Life Cycle and Project characteristics
• Roles and Responsibilities of a Project Manager and key stakeholders
EXERCISE: Project Success & Failure Factors
2. Leadership
Be a leader with EQ Competency whom followers can look up to and work together to achieve project goals.
• Applying popular theories about Leadership and Emotional Intelligence
• Difference between Leadership and Management
• Different styles of effective project leaders
• EQ Model and competencies
EXERCISE: Do you like to Lead / EI Tests
3. Motivation
The way to keep everyone motivated in working for personal and organizational success.
• Motivation factors & techniques
• Create a motivating team environment
EXERCISE: Improving Team Performance / What Motivates People
4. Effective Communication
A key success factor is having an effective and open communication, distributing the right information to the right stakeholders at the right time.
• Creating a Project Communication Plan
• Balancing stakeholder interests
• Performance reporting
• Interpersonal communication skills
EXERCISE: Listening Skills / Tell Management
5. Problem Solving and Decision Making
Some systematic techniques to use when you are solving problems.
• Universal Seven-step model
• Assumptions and facts
• Generating alternatives& implementation
• Problem Solving Techniques
EXERCISE: Case Study in Problem Solving
6. Negotiating Skills for Project Managers
An essential skill in influencing others to achieve a winning position.
• Power bases
• Influencing styles
• Types and Techniques of negotiations
EXERCISE: Negotiating for Help
7. Handwriting Analysis in Project Management
Understand some basic traits in handwriting and what it tells of a person’s characteristics, you will then be able to take the appropriate approach when communicating with people around you.
• Introduction to Handwriting Analysis
• Identify Communication and Emotional Characteristics
- Baseline, Slant, Size
• Identify leadership
- Characteristics of leadership and how it is revealed in handwriting
• Acquiring project team
- What motivates a person
- What are their fears and defences
EXERCISE:
- Self-assessment of own handwriting
- Sample of other peoples handwriting to identify the traits/characteristics in people skills
8. SUMMARY & CONCLUSION
BIODATA OF FACILITATORS
1. Ir. Frankie Chong (B.Sc., MBA, P.Eng., MIEM, PMP) - is a certified trainer, professional engineer and a certified PMP with an in-depth knowledge and more than 30 years of working experience in managing small and large projects in various industries. His main areas of work experience include project and people management & consultancy, engineering operations and technical development, business reengineering, strategic planning, education and training.
For many years, he has been concentrating on conducting Project Management seminars, PMP Certification courses, project consultancy services and training both locally and internationally. Many of his clients come from MNCs, SMEs as well as government bodies. Hundreds of participants have benefited from his training which is knowledge and skill-based, action-orientated, highly interactive and complemented with exercises, practical applications and real-life case studies. The general feedback describes his training as stimulating, informative and effective.
He was also a Chief Paper Examiner of a U.K. University Project Management module, past Chairman and Adviser of The Institution of Engineers Malaysia Project Management Technical Division, certified trainer with PSMB, a member of the Consultative Panel Committee of MOF’s Professional Services Development Corporation, and a panel expert and trainer for government Construction Industry Development Board (CIDB).
ENQUIRY: frankie2020@gmail.com , http://www.linkedin.com/in/frankiechong
2. Ms May Tay Eue Kam - Holds a Bachelor of Science (Hons) Degree majoring in Mathematics and has worked in Seagate Industries (M) Sdn. Bhd, as a Quality Systems Engineer, and in Hewlett Packard (M) Sdn. Bhd as the Marketing Development Manager, a General Manager cum ICT Solution Consultant for Sarawak Information System Sdn. Bhd. based in Brunei Darussalam. With more than 10 years of experience in the ICT solution consultancy and project management, she possesses excellent administrative, verbal communication and written skills along with knowledge and experience in mentoring and public speaking skills.
Since 2012, she was mentored and trained by Handwriting and Forensic Document Examiner Mr. William Pang of HFDE Services Singapore, a well-known expert who has provided services in document examination to lawyers and the private sector and in Family, Labour, Syariah, Subordinate and the High courts in Singapore and Malaysia, Brunei, Mauritius, South Africa and Hong Kong.
Ms Tay also enrolled and was certified under the mentorship of Sheila Lowe’s Self Study Program in Gestalt Handwriting Analysis in August 2013. Has pursued further certification on trait strokes analysis with Handwriting University International, USA in May 2014. She is also a Member of iGAS, Handwriting University, AHAF and BIG.
For many years, he has been concentrating on conducting Project Management seminars, PMP Certification courses, project consultancy services and training both locally and internationally. Many of his clients come from MNCs, SMEs as well as government bodies. Hundreds of participants have benefited from his training which is knowledge and skill-based, action-orientated, highly interactive and complemented with exercises, practical applications and real-life case studies. The general feedback describes his training as stimulating, informative and effective.
He was also a Chief Paper Examiner of a U.K. University Project Management module, past Chairman and Adviser of The Institution of Engineers Malaysia Project Management Technical Division, certified trainer with PSMB, a member of the Consultative Panel Committee of MOF’s Professional Services Development Corporation, and a panel expert and trainer for government Construction Industry Development Board (CIDB).
ENQUIRY: frankie2020@gmail.com , http://www.linkedin.com/in/frankiechong
2. Ms May Tay Eue Kam - Holds a Bachelor of Science (Hons) Degree majoring in Mathematics and has worked in Seagate Industries (M) Sdn. Bhd, as a Quality Systems Engineer, and in Hewlett Packard (M) Sdn. Bhd as the Marketing Development Manager, a General Manager cum ICT Solution Consultant for Sarawak Information System Sdn. Bhd. based in Brunei Darussalam. With more than 10 years of experience in the ICT solution consultancy and project management, she possesses excellent administrative, verbal communication and written skills along with knowledge and experience in mentoring and public speaking skills.
Since 2012, she was mentored and trained by Handwriting and Forensic Document Examiner Mr. William Pang of HFDE Services Singapore, a well-known expert who has provided services in document examination to lawyers and the private sector and in Family, Labour, Syariah, Subordinate and the High courts in Singapore and Malaysia, Brunei, Mauritius, South Africa and Hong Kong.
Ms Tay also enrolled and was certified under the mentorship of Sheila Lowe’s Self Study Program in Gestalt Handwriting Analysis in August 2013. Has pursued further certification on trait strokes analysis with Handwriting University International, USA in May 2014. She is also a Member of iGAS, Handwriting University, AHAF and BIG.
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REGISTRATION FORM
All registration fees must be FULLY paid 7 days before commencement of the course. Organiser reserves the right to refuse entry for participant(s) who have notpaid their registration fees.
Registration fees (Please tick where applicable)
Individuals - RM1,600.00
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Group - Discount of 10% if 3 or more from the same group sign up
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To: PHA Handwriting Analysis Sdn Bhd
11A, 2nd Floor, Jalan USJ 10/1D,
UEP Subang Jaya (Taipan)
47620 Selangor DE, MALAYSIA
Tel/FAX: +60380818163 Email: askpha.enquiry@gmail.com Date:
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Cancellation Policy: Organiser reserves the right to postpone, reschedule, allocate or cancel thecourse. Full refund less 30% if cancellation is received in writing more than 7 days before the eventstart date. No cancellation will be accepted within 7 days of the event start date. However, replacement or substitute may be made at any time within 1 WEEK BEFORE the date of the course.
